Vandingo (“we”, “our”, “us”) operates the Vandingo mobile application (the “App”), which provides auto and taxi booking services including local, outstation, and rental trips.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

a. Personal Information

We may collect the following information when you register or use the app:

  • Name
  • Mobile number
  • Email address
  • Pickup and drop locations

b. Location Information

To provide ride services, we may collect:

  • Real-time location data (while using the app)
  • Trip-related location details

Location access is used only to match riders with nearby drivers and for navigation purposes.

c. Usage Data

We may collect information such as:

  • App usage patterns
  • Device type and operating system
  • Log data and crash reports

2. How We Use Your Information

We use the collected information to:

  • Book and manage auto & taxi rides
  • Provide local, outstation, and rental services
  • Improve app performance and user experience
  • Communicate ride updates and service notifications
  • Ensure safety, security, and fraud prevention

3. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only with:

  • Drivers (limited to ride-related details)
  • Service providers who help operate the app
  • Legal authorities if required by law

4. Data Security

We take reasonable measures to protect your data against:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

However, no digital platform is 100% secure.

5. User Permissions

The Vandingo app may request permissions such as:

  • Location (for ride booking and navigation)
  • Phone (for OTP verification and communication)

These permissions are required only for core app functionality.

6. Children’s Privacy

Vandingo does not knowingly collect data from children under the age of 13.
If you believe a child has provided personal information, please contact us immediately.

7. Third-Party Services

The app may use third-party services (such as maps or analytics) that have their own privacy policies. Vandingo is not responsible for their practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted within the app or on our official platform.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: