Last updated: January 2026

Tabo Taxi (“we”, “our”, “us”) operates the Tabo Taxi User App and Tabo Taxi Driver App (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Services for local rides, rentals, and outstation trips.

By using Tabo Taxi, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

Users (Passengers):

  • Name
  • Phone number
  • Email address (optional)
  • Pickup and drop locations
  • Payment information (processed via third-party payment gateways)
  • Support communications

Drivers:

  • Name and contact details
  • Government-issued ID and verification documents
  • Driving license and vehicle details
  • Bank account details for payouts
  • Profile photo

1.2 Location Information

  • Precise GPS location for ride booking, navigation, trip tracking, rentals, and outstation trips
  • Background location access (drivers only, during active trips)

1.3 Automatically Collected Information

  • Device information (model, OS version)
  • App usage data and logs
  • IP address
  • Crash and diagnostic data

1.4 Cookies & Similar Technologies

We may use cookies or similar technologies to improve app functionality and user experience.

2. How We Use Your Information

We use collected information to:

  • Provide and manage ride, rental, and outstation services
  • Match users with nearby drivers
  • Enable navigation, fare calculation, and trip history
  • Process payments and payouts
  • Improve safety and prevent fraud
  • Communicate service updates, OTPs, and support messages
  • Comply with legal and regulatory requirements

3. Information Sharing & Disclosure

We do not sell your personal data. We may share information only in the following cases:

  • Between Users and Drivers: Limited details (name, phone number, pickup/drop location) to complete a trip
  • Service Providers: Payment processors, map/navigation providers, SMS/email services
  • Legal Compliance: If required by law, court order, or government authority
  • Business Transfers: In case of merger, acquisition, or asset sale

4. Data Retention

We retain personal data only as long as necessary:

  • To provide Services
  • To comply with legal, tax, or regulatory obligations
  • To resolve disputes and enforce agreements

Users and drivers may request account deletion, subject to legal retention requirements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for certain processing activities

Requests can be made by contacting us (see Section 10).

7. Children’s Privacy

Tabo Taxi Services are not intended for children under 18 years. We do not knowingly collect personal information from minors.

8. Third-Party Services

Our apps may contain links to third-party services (maps, payments). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app and/or on our website. Continued use of the Services indicates acceptance of the revised policy.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Tabo Taxi
Email: support@tabotravel.com